VIP Seller's

Listing Service

Pre-listing:

Personal Touch TC’s responsibilities

Prepare listing docs/disclosures in transaction desk
Call to seller to coordinate Keys agent will need for listing
Create incomplete MLS listing
Open Title
Order sign up
Coordinate pre inspection (if applicable)
Coordinate cleaning (if applicable)
Coordinate photos
Coordinate staging (if applicable)
Input open houses
Email agent to remind them to take supplies to house (shoe covers, feature cards, supplies, flyers etc.)
Send agent email that paperwork is ready to be reviewed (within 24 hours of receiving listing address)
Send listing docs to sellers to sign
Upload all supplements to the incomplete listing
Upload photos
Add MLS keybox to listing
Send seller email listing is live
Contact HOA (if applicable)
Follow up on sellers’ disclosure form
Office compliance

Agents’ responsibility:
• Send Personal Touch TC new listing address 7 business days prior to listing (listing docs will be ready to review within 24 hours)
• Include all sellers contact information (phone # & emails)
• Send all important listing information such as list price, listing date & expiration date & total commission rate for each side.
• Send any showing restrictions
• Send any information for HOA (if applicable)
• Communicate if you would like me to send the form 17 or if you will be dropping it off with seller
• Send open house day/time

Please note

While Personal Touch TC does prepare listing documents from prior MLS listings, please make sure you review the information with your seller and communicate promptly if there is anything that needs to be updated or changed.

Mutual Acceptance to Close

Personal Touch TC’s responsibilities:

Contract review
Send out welcome emails to all parties within 4 hours of receipt • Create summary transaction sheet with all contact information • Remind agent to post Pending on social media (if applicable)
Monitor all timely contingencies
Facilitate any E-signings
Create addendums with verbiage from agent
Ensure appraisal is ordered in timely manner
Obtain due date for appraisal report
Weekly updates to sellers (Every Friday)
Weekly office compliance audit to ensure your office has all necessary docs • Notify agent when the 22AR can be delivered to buyer
Resale Certificated/HOA- make sure these docs are ordered and delivered to buyer
Office compliance within 48 hours
Create commission disbursement
Ensure escrow sends estimated settlement statement for review • Confirm lender has clear to close
Confirm docs are sent to escrow
Confirm escrow has all receipts and/or credits
Send key location prior to closing
Ensure all parties have signing appointments
Provide escrow with any signing restriction or special requests
Check on closing 1 day prior to close date
Check in on close date to make sure we are closing
Send Seller, day of closing email
After closing- send seller Final Settlement statement for their records • Constant communication with all parties
Coordinate De-staging
Email client to write review

• Remind agent to post sold on social media (if applicable)

Agents’ responsibilities:
• Continue any contract negotiations
• Provide any important information in a timely manor
• Please include us in all communication
• Provide any referral, staging, cleaning fees etc. for the commission disbursement form

Please note

We use a platform called Paperless pipeline, you will get your own login and will be able to login anytime and access all your transactions. The system will also email you every morning with tasks that are overdue, due and will be due in the next few days, we can customize your task list, so please let us know if there is any task you want added.